GENERAL POLICIES
- Minimum stay of 2 nights
- 50% deposit required to confirm your reservation
- Non-refundable deposit if you cancel within 30 days of your stay
- Daily cleaning is not included
- Check-in time 3PM – 7PM and check-out time 12PM (noon)
- No smoking inside the apartment, smoking in the common area
- If the apartment key is lost, there will be a cost of $1,000
- Only one pet is allowed per apartment with an amount of $1,000 that will be returned upon checking that there are no damages caused by your pet.
- Pets are not allowed on beds or furniture
- All our guests must be registered at reception
- Visitors not registered at reception are not allowed access to the rooms
- If you wish to extend your stay, please contact reception 24 hours in advance
- Playing musical instruments, radios or televisions at high volume or loud parties is prohibited
- Any damage caused by guests to the hotel property will be paid by the guest
- The administration reserves the right to terminate the accommodation contract if any of the above regulations are violated
RESERVATIONS
To guarantee your reservation a 50% deposit is required.
- Please make your reservations through our online reservation form or by calling 3310141346. We will send a confirmation of your reservation after receiving your information.
ALTERATIONS AND CANCELLATIONS
- Changes and cancellations of accommodation rooms must be made in writing or via email to info@yelapaestuary.mx